Worawit Chongjaroen

IT Specialist | Hospitality Technology

Contact

78/773 Phanthai Norasing, Samut Sakhon 74000, Thailand
+66 95 253 6292
worawit.maxz@gmail.com
LINE ID: adical898

Download CV (PDF)

Projects

Personal

Age: 34
Relationship: SINGLE
Nationality: Thai
Military Status: Completed
Driving: Motorcycle, Car
Other: Photography

Reference

Satjapol Pituck-Thai
General Manager

0959571921

Professional Summary

Results-oriented IT Specialist with over 9 years of experience, specializing in the hospitality industry. Proven expertise in managing entire IT infrastructures, from network and server administration to system security and user support. Seeking to leverage comprehensive technical skills and problem-solving abilities to enhance IT operations and contribute to a dynamic organization.

Core Competencies

Technical Skills

Hospitality Systems: Commanche & Fromas PMS, POS
Infrastructure: VMWare, NAS, PABX (SV9300PRO)
Networking: TCP/IP, Firewall, LAN/WAN
Systems: Windows Server, Domain Controller
Web Dev: HTML, CSS, JS, PHP, MySQL
Software: MS Office, Google Workspace, Adobe PS

Soft Skills

Problem-Solving & Troubleshooting
Team Collaboration
User & Guest Support
Project Coordination
Adaptability & Fast Learning
IT Policy & Security Management

Detailed Responsibilities

Infrastructure & Systems

Server, Back Office, POS & Internet Systems
Security System Management (CCTV, IP Camera)
Communication System Management (PABX)
Conference System Setup & Support

Management & Policy

IT Asset Management (Inventory, Allocation)
IT Preventive Maintenance (PM) Planning
User Access & Policy Management
Domain Controller & Active Directory Admin

Work Experience

February 2023 - Present

Assistant IT Manager

Divalux Resort and Spa, Samutprakan

System & Network Administration: Oversee the entire IT infrastructure including servers (VMWare), networks (LAN/WAN, Firewall), and systems (Domain Controller) to ensure seamless operation and high availability.
Hospitality Technology Management: Lead the installation, configuration, and maintenance of critical hotel systems such as PMS (Commanche, Fromas), POS, PABX (SV9300PRO), and CCTV (IP Camera, NVR).
Technical Support & Troubleshooting: Provide timely and effective technical support to all hotel staff and guests, resolving hardware, software, and network issues efficiently.
IT Security & Policy: Develop, implement, and enforce IT security policies and procedures to protect data and systems. Manage user access levels and permissions through Domain Controller.
Asset & Maintenance Management: Establish and manage IT asset tracking systems and implement preventive maintenance schedules to minimize downtime and prolong equipment life.
Inter-departmental Collaboration: Work closely with other departments to understand their technological needs and provide the necessary IT support to ensure smooth hotel operations.